When you order a product from our webshop, you will be asked to enter personal information (name, address, phone number, email and delivery address) and financial information (credit card information). The information will be used solely in connection with contact, delivery and invoicing.
Your information is collected to ensure an optimal purchase experience, and will be treated strictly confidential and in accordance with consumer law.
Your e-mail and phone number may be used when our shipping company delivers your package. For example, GLS will either send an email or text message when your package is ready for pickup in a parcel shop.
Our customer service can also use your e-mail and phone number, if it is necessary for your delivery, or if unforeseen events occur that affect your trade.
Your payment information is used by our payment solution epay, and is not saved by us.
Our collaborators are contractually bound to comply with the law on personal data.
In order to offer our visitors the best possible experience and service on the website, we store information about visits to our website via cookies. This enables us to offer our visitors a better, faster and more personal experience on our website. In addition, we will be able to evaluate how we can improve our website and our online presence. We therefore also use information from cookies to target our marketing activities.
CAN I DELETE MY DATA?
Yes of course. We have no interest in saving anything you do not want us to save. You can always ask us what personal information we have collected from you, and why we do this. According to the General Data Protection Regulation, you have the right to object to your personal information being stored and used. In addition, you have the right to require that we correct, update and delete your personal information, when we no longer need them (for example, when we have delivered your ordered products). In this case, you will have to make a written inquiry to our customer service.
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